Client Executive

Company Name: 
Namibia Media Holdings
Minimum Requirements: 

• Min 2yrs experience in sales
• Must have own vehicle
• Position is not office bound
• Must be goal orientated & driven
• Editorial & photography skills will be advantageous
• Have to be self-motivated and able to work independently without constant supervision
• Good knowledge of industries like motoring, housing and the Khomas and Erongo region communities
• Attractive commission incentive package

Main Responsibilities: 

• Provide clients with quotations and proof of advertisements according to deadlines and client requests to ensure all deadlines are met.
• Checks that advertisement is published in accordance with the client’s order and the production timetable of NMH publication to ensure quality control.
• Keeps clearly arranged record of the advertising orders received by the client to make available to the financial department for invoicing.
• Provide efficient assistance to the financial department in identifying, record keeping and efforts to recover overdue accounts receivable for advertising.
• Submit proof of payment of cash and delayed cash accounts to the system administrator to generate maximum income for the company.
• Maintaining and developing relationships with existing clients with company visits, telephone calls and email correspondence to ensure that clients are serviced properly.
• Promptly responds to incoming emails and telephone calls to maintain client relations.
• Promptly responds to clients’ queries regarding advertising. In case of claims, report to the sales manager to take steps to satisfy clients with service delivery.
• Initiate marketing opportunities to grow business.
• Propose and sell new ideas and advertising opportunities to existing and new clients to generate additional income.
• Advise clients on best possible placement options in the paper to promote special initiatives.
• Keep promotional material updated to have correct and current statistics and data readily available.
• Check factual content and quality of advertisements to ensure standards are maintained and advertisements are ready for quality printing.
• Consult and instruct graphic designers to design advertisements to the satisfaction of clients.
• Provide adequate and comprehensive answers to queries and questions by clients to minimize misunderstanding.
• Familiarize themselves with clients’ needs and contribute information regarding opportunities in the market to offer best deals.

Key Performance Areas: 

• Selling advertising space to existing and potential advertisers
• Excellent people skills and the ability to liaise with clients on corporate, commercial and small business level
• Meeting assigned advertising sales targets
• Continuous contact with advertisers by personal visits, telephonic calls and digital correspondence (e-mail and other social media)
• Administrative duties excellently executed to enhance the relationship with advertisers
• Effectively manage and update clients database

Skills: 

• A background of effective sales technique and customer service persistence/results orientated to generate maximum income for the company.
• Excellent people skills and the ability to liaise with clients on corporate, commercial and small business level.
• Strong administrative skills and proficient in MS Office products, email and using the internet.
• Self-motivated and self-driven.
• Excellent time management skills and the ability to prioritize to ensure that all deadlines are met and advertisers are serviced properly.
• Excellent communication skills; verbally and written in both Afrikaans and English.
• Ability to work under extreme pressure and adhere to strict deadlines.
• Ability to multi-task.
• Good decision making abilities to reply to queries.
• Eye for detail.
• Consult with graphic department and dictate requests for the designing of advertisements in order to deliver quality samples to clients.
• Performs both independently and under supervision, in accordance with general principals and advice.
• Trustworthy.
• Excellent networking skills.
• Legal awareness to minimize risk of litigation.
• Must be prepared to travel in Namibia.

Closing date for applications: 
13 April 2018
Interviews will take place: 
16 - 17 April 2018
Duty Station: 
Windhoek
Documentation to be included in the envelope upon submission: 

Interested candidates who qualify for the above position can forward their CV, accompanied by a covering letter (compulsory), certified copies of qualifications and other relevant documentation to:
The Human Resources Department
E-mail: vacancies@nmh.com.na
Please write “Client Executive - Paterson Grade: B3” in the subject line